All about the profession of service engineer

An engineer is a complex, interesting and demanded profession. There is a professional division among these specialists. For example, service engineers are in demand. Today in our article we will talk in more detail about this profession and its features.

A service engineer is a specialist that no large enterprise can do without. In addition, this professional is an employee of specialized service centers and services. The service professional must have a thorough understanding of equipment and technology, as well as specialized computer programs. So, for example, the required knowledge of a professional includes thorough knowledge of numerical control (or CNC). It is important to note that the profession belongs to the category of workers and is included in the unified qualification and tariff guide (or ECTS).

In order for the service engineer to be as successful as possible in his work, he must have a variety of individual characteristics and personality traits. It is believed that a specialist should be stress-resistant, sociable and attentive.

All the duties that a service engineer must perform are spelled out in a special document - job description. This manual must be read before you sign an employment contract and formally become an employee of the company. You must be confident that you are capable of performing all functions.At the same time, one must also bear in mind the fact that, depending on the specific place of work, as well as on the requirements of the employer, duties can be modified and expanded. You must be prepared for such a situation and quickly adapt to changing environmental conditions.

In general, the duties of a service engineer include:

• carrying out repair work at the request of the client or the head of the company;
• preparation of a renovation plan;
• ordering spare parts and parts necessary for the repair;
• development of materials that regulate the conduct of repair and maintenance work (in this case, these documents must be fully agreed with the head of the enterprise);
• study of the causes of malfunctions and breakdowns;
• generalization of the experience of organizing repair work;
• maintaining and filling out accounting and reporting documents;
• compliance with the rules of labor discipline and safety, etc.

It should be borne in mind that partial or incomplete performance, as well as incorrect performance of job duties by a service engineer may lead to liability (for example, disciplinary).

In order for a specialist to be able to fully and effectively perform all his job duties, he must have a large amount of specialized knowledge, as well as be able to apply it in practice. Let's take a closer look at the knowledge and skills that a highly qualified service engineer should have. First and foremost, the service engineer must be well versed in the specialization of the enterprise in which he works. Only then can he be a valuable employee.

Besides, he must know and constantly read specialized literature that explains the rules and principles of office equipment repair. Direct repair work must also be carried out in accordance with the maintenance rules, which a professional service specialist must know in detail and nuance. In order to carry out high-quality repairs and troubleshoot, the engineer must know all kinds of technical characteristics and features of various office equipment (this applies to both functional characteristics and design features). In addition, the work must proceed according to a plan, the methods of drawing up which must be mastered by the service engineer.

Service Specialist must be able to correctly, correctly and competently draw up all the documentation (including acts, applications, expense sheets, etc.)... In order not to violate the legislation of the Russian Federation by his activities, the service engineer must know all the laws and regulations that govern his activities. At the same time, carefully you need to follow the updates and innovations. The same applies to the rules of labor protection - in this way, you protect yourself, your colleagues and subordinates.

In order to get the position of a service engineer, you need to have a special diploma. Depending on the specific place of work and on the requirements of the employer, secondary specialized or higher education may be required. In order to find out the specific wishes of the employer - read the job description carefully, and ask additional questions during a personal interview.

When choosing an educational institution, special attention should be paid to its status. Many employers attach great importance to the prestige of the institution and its location. Thus, higher educational institutions (universities, institutes and academies) located in large cities or the capital enjoy great prestige. In this case, you need to choose strictly technical direction of study and faculty.

In the process of theoretical training, as well as passing training practices and internships, you need to be as diligent and attentive as possible. Many employers require applicants not only to have a diploma, but also an extract with grades from this document. So, high scores indicate that you are a serious and responsible person who is attentive to the performance of your duties.

In addition, it is important to note that a high-quality service engineer, who is a sought-after specialist even among the most sophisticated and demanding employers, has not only basic education, but also constantly improves his qualifications: for example, attends specialized courses, trainings, seminars, master classes, etc. Only in this case you will stay abreast of all the latest trends.

A service engineer is a specialist who is able to apply his professional knowledge and skills in a wide variety of areas of human life. So, among the most popular jobs for service engineers are:

• specialized service centers for maintenance;
• technical companies for the repair of office equipment and equipment;
• zones of information technology support (or ITS);
• branded stores of special equipment;
• official dealerships for the sale and repair of medical equipment, etc.

It should be noted that the service engineer receives a fairly high salary. The higher the qualifications of a specialist and the more experience of his work, the higher remuneration he receives for his work.