Rental manager: qualifications and job responsibilities

The job of a rental manager is not uncommon. But many people have little idea of ​​what kind of profession it is, what qualifications are required there and what are the main job responsibilities. It's time to fix this gap.

A rental manager, in any case, works according to an interest rate scheme, that is, he gets a certain percentage of each transaction he makes. You will definitely have to maintain constant contact with people. And not only with our own management, but also with clients who want to rent or lease something. Therefore, the characteristic features of the work of a manager for the delivery of commercial real estate or residential premises are traditionally:

• frequent business trips and trips;
• overtime and irregular work schedules;
• the inability to foresee where and how the working day will end, how long this or that registration will last;
• systematic emotional stress.

Commercial real estate is very profitable for such a manager, because it is expensive, and even when renting it, they pay substantial sums... Therefore, commission rates promise to be impressive; but not everything is so simple and easy. Only those who masterfully know the specifics of the market, who are ready to deeply and comprehensively study the features of specific objects, will achieve success in this market segment. And the competition there is fierce and merciless.

Working as a commercial realtor, you will have to pay more attention, however, to pay not the individual characteristics of a particular building, but general statistics and economic dynamics. The attention of such a specialist must be riveted to the demographic specifics of the region, because it is it that determines the demand and supply for certain types of goods and services. It is necessary to closely monitor the situation with competitors, the proposals that they make. Even if these offers are in adjacent price ranges or differ in area.

Each deal is worked out individually. Negotiations can take a long time. The process of agreement and approval of documents, individual parameters of the contract is no less long. There are very few chances to hand over any large commercial property in less than three months. That's why the manager has to develop patience and methodology.

What has been said makes it clear that a good rental manager must have excellent command of:

• economic knowledge;
• methods for calculating profit and loss;
• mathematical models that allow predicting the development of the market situation;
• the rental process in full detail;
• skills in drafting contracts and assessing their content;
• skills in the formation of other necessary documents (and there are also a lot of them).

It is extremely rare these days for a manager to work alone. Usually he is involved in the work of an entire department, and therefore is forced to coordinate his actions with the activities of other employees. Lease can be expressed in the provision of real estate both for temporary possession and use, and only for temporary use. The manager is obliged to understand this subtlety and understand what and when, on what specific conditions is transferred to the interested party. In addition, he has a lot of work to do long before the formation of the contract.

Tenants and those who intend to hand over something bring him various documents. It is necessary to carefully study everything, check, compare with each other and with the norms of the law.

It is also necessary:

• create and maintain up to date databases of tenants with contact information;
• analyze sales volumes;
• to put forward proposals, how theirs, these same volumes, to increase or at least keep at the current level;
• look for new tenants;
• control the fulfillment of conditions under already concluded contracts.

This document, as always, is compiled individually in each organization. But there are still common points regarding the responsibilities of the performers. They definitely need to know:

• the main federal and regional regulations concerning financial issues, real estate turnover, protection of cultural heritage objects, nature protection and the rights of other owners;
• the procedure for the conclusion, execution and termination of contracts established by law and clarified by corporate rules;
• structure of your own department;
• algorithm of actions in the event of a particular situation;
• labor law norms;
• safety requirements, fire and industrial, biological and radiation, anti-terrorist safety (if such risks may be present at the facilities);
• taxation norms;
• the procedure for documenting and transferring payments;
• basic standards of document flow;
• market conditions;
• the order of inspection and examination of buildings, structures and their individual parts.

Also, the rental manager should be aware of:

• land, housing standards;
• ethics and tactics of business negotiations;
• business partner psychology;
• rules of procedure in the organization.