Cleaning manager: characteristics, knowledge, responsibilities
Today, professional cleaning companies are very popular, which provide a range of cleaning services. They are used not only by the owners of apartments and houses, but also by commercial organizations and enterprises.
Today, working in a professional cleaning company is quite prestigious. Many young people, for whom stable and good earnings, an adequate and well-built schedule are important, choose just such a job. What should be a cleaning manager? This is what will be discussed in this article.
Peculiarities
Why do many companies use cleaning services? It's all about the features and benefits that are inherent in them. I would like to note the following:
- a wide range of services: professional cleaning of premises, maintenance of office equipment, furniture, carpets;
- the use of exclusively safe, environmentally friendly products for all types of cleaning;
- high-quality provision of services;
- the company's employees always adjust to the client's schedule and take into account his wishes;
- the team employs only professionals and responsible people.
In order for all the work to be done correctly, according to the schedule, it is necessary that the staff of the company must have an employee who is usually called a manager. It is on him that a large share of the responsibility is assigned.
A cleaning manager must have the following qualities or characteristics:
- professionalism;
- a responsibility;
- attentiveness and accuracy;
- knowledge of the work from the inside - it is desirable that this was a person who has experience in cleaning
Knowledge and skills
The cleaning manager is the link connecting the management of the company and its employees. For the job to be done efficiently, the person holding the position must must have certain knowledge, that is, know:
- on sanitary and hygienic standards for the maintenance of all types of premises;
- about detergents used in the cleaning process and their correct use;
- on how to properly operate equipment, tools, fixtures;
- the entire territory that is assigned to him;
- labor protection rules, fire safety, industrial sanitation;
- how to care for and clean all types of surfaces and coatings.
In addition to the knowledge that a specialist in this field should possess, he himself should be able to do a lot. A professional can:
- carry out high-quality cleaning anywhere in the room;
- according to the instructions, correctly prepare surfaces and detergents;
- maintain equipment and carry out repair work;
- teach subordinates all the rules of work and organize it.
Job responsibilities
In most cases, an already experienced employee is appointed to the position of a cleaning manager, who has gone through a certain path in the company, climbed the career ladder quite quickly and has proven himself from the best side.
Even more work and a huge responsibility fall on the shoulders of such an employee. So, cleaning manager:
- recruits new employees and controls their training in all skills and characteristics of the profession;
- develops and designs cleaning technological maps;
- distributes tasks and areas for cleaning between company employees;
- instructs the performers of work on all safety measures;
- inspects areas for cleaning the territory, the condition of the premises and the facility as a whole;
- evaluates the performance of work and accepts the final result;
- controls the appearance of all employees;
- makes sure that the cleaners communicate with customers correctly, respect the chain of command;
- hires, consults, promotes and fires employees;
- is responsible for the psychological state of the staff;
- monitors the health of employees;
- makes sure that all cleaners adhere to the schedule and safety measures;
- keeps records of inventory, equipment, detergents, makes the necessary purchases;
- issues keys to the premises at the facility;
- provides a complete report to management.
Based on experience, we can conclude that a good and professional cleaning manager has:
- there is no constant turnover and change of personnel;
- all employees are provided with the necessary and modern equipment for work;
- work is done efficiently.
A cleaning manager is a leader, organizer and creative person who knows how to properly organize work and maintain an excellent atmosphere in the team.
Career
Every normal and purposeful person, no matter what work he does, first of all thinks about making it a good income and guaranteeing career growth.
The cleaning company is no exception. Each employee can take off on the career ladder if he performs his duties efficiently and well. The cleaning manager (after the expiration of the time) may also take on a leadership position.
More details about the profession of a cleaning manager are described in the video presented.