Who is an auto parts seller and what does he do?

The profit of an auto parts store and its reputation largely depend on the professionalism, experience and personal qualities of the sellers working in it. Representatives of this profession not only sell goods of a certain group, but actively interact with a variety of people throughout the working day. What are the professional requirements for auto parts sellers? What knowledge, skills and abilities should these specialists have?

The work of an auto parts seller requires a high physical and moral dedication from a person. Usually physically tough, technically educated young men who are able to work in a multitasking mode come to such a profession. Women rarely choose this type of activity, primarily due to high physical exertion, as well as specific requirements for professional knowledge.

It is a mistake to believe that the main task of a parts seller is solely to sell automotive parts and components to customers. In fact, this specialist works at every stage of customer service, from providing informative advice and ending with the preparation of the relevant documents for the sale of spare parts. (sales and warranty checks).

Quite often, a sales assistant has to serve several people at the same time. In such situations, not only the professional, but also the personal qualities of a specialist - his stress resistance, non-conflict, patience and communication skills, come to the fore.

It is important to note that working as an auto parts salesman is a financially responsible position. The list of duties of this specialist includes control over the safety of goods presented in the showroom, as well as accounting for the receipt and consumption of spare parts according to documents. In case of shortage, the person holding the position of the seller of auto parts will have to compensate the losses of the organization (store) at the expense of his own funds.

The average salary of an auto parts seller in Moscow and St. Petersburg varies between 25,000 and 47,000 rubles. In the regions, representatives of this profession earn an order of magnitude less - from 15 to 20 thousand rubles a month.

The list of job responsibilities of the seller of auto parts is developed by the personnel of the personnel department and approved by the management of the organization. The main provisions of this list are usually responsibilities such as:

• advising clients on the selection and purchase of auto parts;
• assistance in choosing the necessary goods - auto parts, materials and means for car care;
• preparation of checks and, if necessary, cash documents;
• registration and completing of the order, packaging of goods;
• providing specialized services to clients (replacing batteries, testing equipment, eliminating minor faults);
• control over the safety of demonstration samples of spare parts in the goods hall;
• timely updating of the assortment of goods on display cases and display racks;
• checking and timely replacement of price tags;
• keeping a register of goods sold;
• registration of applications for the supply of new goods;
• implementation of audit and inventory checks;
• solving complex work issues, preventing and resolving conflicts;
• promotion of promotional products, participation in advertising campaigns.

In addition, the job description regulating the duties of the seller of auto parts in small stores may provide for the work of a specialist with a cash register, maintenance and registration of a cash book by him. It is natural that the fulfillment of these duties requires the relevant knowledge from the employee.

The efficiency of an auto parts seller directly depends on the level of his professional knowledge. For the successful implementation of activities in this area, a specialist must know:

• device and principles of operation of cars of various brands;
• nomenclature for car parts;
• purpose, functional features of auto parts;
• the current assortment of goods, their presence / absence in the warehouse;
• principles of working with a computer and specialized accounting programs - in particular, with the programs "1C-Trade", "1C-Warehouse", with a program for working with spreadsheets Microsoft Excel.

In addition, the activity of a seller of auto parts requires a specialist to know the functional features of the parts sold, automotive equipment and components. Before selling a product, a specialist must be able to independently test it in action in the presence of a client.

Any person who graduated from the 9th or 11th grade of a secondary general education school can study the specialty "sales assistant". You can get training in this specialty at any trade and economic technical school in your city. In addition, training courses in the specialty "salesman" are offered by the regional Employment Centers.

It should be noted that One of the advantages when applying for a job in this specialty is having a driver's license. This document actually indicates that the applicant has basic knowledge and understanding of the device of the car.

Experts consider resistance to stress as one of the important personal qualities of an auto parts seller. Working in multitasking mode requires serious emotional and intellectual costs from the seller, which in the future can cause the development of CMEA (emotional burnout syndrome). The most comfortable in such a professional environment feel people with a flexible but stable psyche, characterized by patience, benevolence and sociability.

The parts dealer must have a good memory. This quality greatly facilitates and simplifies the solution of everyday work tasks. In addition, a good memory allows a person to quickly adapt to new conditions, expand the scope of professional knowledge and skills.

Non-conflict is another important personal quality that a spare parts seller should have. Interaction with a wide variety of people during the working day often becomes the cause of the specialist's increased irritability and even aggressiveness.