All about the profession of a clothing seller
If we try to group all existing professions into several categories, then one of the most important sections will include positions from the service sector. One of these is the job of a clothing salesman. Today in our article we will take a closer look at the features of the professional activity of this specialist.
Features of the profession
In general, the profession of a clothing seller in the labor market has existed for a long time. However, if we turn to history, it can be noted that earlier such specialists were called differently: for example, traders, buyers or merchants. As for the emergence of such an employee as a sales assistant (in its modern sense), such a specialty appeared relatively recently - at the beginning of the 20th century. The need for a more qualified employee has arisen with the increased requirements of buyers for service workers.
Depending on the specific place of work, a clothing salesperson may also act as a consultant or cashier. It is important to note that such employees are employed in stores of women's, men's, children's, outerwear, denim, specialized (for example, medical) clothing. In order for the seller to be in demand in the labor market, he must have a number of specialized skills. Accordingly, employers will prefer an employee who has at least minimal training.For example, it is important to say that the profession of a clothing seller, in a sense, requires from the person who holds this position, a developed aesthetic taste and even stylist skills.
Besides, when choosing this specialty as your career, one should take into account the fact that it is characterized not only by positive, but also by a number of negative characteristics. So, the disadvantages are often attributed to low wages and high levels of stress.
By the way, the latter characteristic is inherent in all professions that involve direct interaction with a large number of people.
Responsibilities
The clothes seller does his job in strict accordance with the existing official documents. These include, first of all, the professional standard, as well as the job description. Accordingly, before officially finding a job, you must carefully and carefully read these documents. So you can make sure that you are able to perform all the functions that the employer entrusts to you. Remember that you may be held liable for non-performance or poor performance of your duties (for example, receive disciplinary action or be fired from your job).
It is important to note that the general list of what a salesperson should do in a clothing store can vary significantly depending on the specific place of work, as well as the wishes of the employer. However, the most traditional duties of a specialist include:
- meet buyers;
- inform everyone present in the store about the available goods (in particular, about new products and ongoing promotions, existing special offers and much more);
- show customers samples of clothing;
- ask clients about the purpose of their visit;
- help you choose the right size;
- help determine the choice of a particular wardrobe item;
- show where the fitting rooms are (if necessary, provide assistance in fitting clothes);
- carry out work at the checkout (if there is such a need);
- fold and pack clothing purchased by the customer;
- before the start of the work shift, it is imperative to get acquainted with the available assortment;
- after the end of the shift, revenue should be calculated;
- maintain a general order in the store, hang clothes, group things by categories, sizes and other parameters accepted in the store;
- draw up accounting and reporting documentation.
In addition to the mandatory functions, there is a list of actions that a clothing seller should in no case perform, namely:
- insult and disrespect customers;
- comment on the flaws in the figure of clients;
- to disdain people who financially cannot afford to purchase this or that wardrobe item;
- enter into conflicts and skirmishes;
- use profanity;
- actively impose their opinion on the buyer.
Requirements
In order to perform the work of a clothing seller with high quality and be in demand among employers, as well as respected among buyers, you need to know a lot and be able to. Moreover, often the employer puts forward requirements not only to the professional qualities of the candidate for the position, but also to his personal characteristics.
Personal qualities
The personal qualities of the salesperson are as important as their professional skills. First of all, this is due to the fact that in the course of performing his work, the seller of clothes constantly communicates with people. The most important personal characteristics of a clothing seller include:
- stress resistance and emotional stability;
- positive attitude and optimism;
- benevolence;
- tact;
- punctuality;
- attention to details.
The optimal combination of personal and professional characteristics will make you an irreplaceable employee of any enterprise.
Professional skills
As for the mandatory professional knowledge and skills, it is customary to refer to them:
- knowledge of laws governing work (for example, consumer rights law);
- knowledge of corporate norms and principles (they differ depending on your place of work);
- knowledge of the range of clothing that you sell;
- understanding the typology of marriage and clothing defects;
- the ability to handle computer equipment and various professional programs (for example, "1C: Trade and Warehouse");
- the skill of working with cash registers;
- the ability to maintain document flow and competently fill out the documentation;
- developed speech skills, the ability to properly build a conversation.
Moreover, both for your own personal development and for moving up the career ladder, you should not stop at mastering only those knowledge and skills that are described above. The more you are able, the more you will be in demand in the labor market.
Rights and responsibilities
The job description regulates not only the duties, but also the rights and responsibilities of the employee.
So, the rights of a clothing seller include:
- the ability to freely receive information related to professional activities from higher authorities;
- make inquiries about improving the quality of sales;
- refuse to fulfill certain requirements if they can harm life and health, and also contradict safety rules.
On the other hand, rights are necessarily supported by corresponding obligations:
- compliance with the work schedule and schedule;
- maintaining labor discipline;
- reliability of documentation (including financial).
Training and salary
It is not necessary to graduate from a college or high school to become a good clothing seller (although such requirements are put forward by some employers). So, often it is enough to take only the appropriate courses, and training is possible directly at the workplace.
As far as wages are concerned, they can vary considerably. This indicator primarily depends on the specific place of work. So, employees who work in small local stores can receive a minimum material remuneration for their work (about 15,000 rubles). Salaries of sellers of luxury stores can reach even higher levels (up to 100,000 rubles).
Plus, you can earn a percentage of your sales, which can significantly increase your total income.