Office manager's resume: structure and recommendations for filling

A successful career starts with writing your resume competently and the impression it makes. Therefore, it is important to arouse interest in the employer with this document already. The right resume can present a potential employee as the most suitable specialist for an open position. This is especially true for young people who are just starting their labor activity, who should be able to structure their even minimal work experience in their resume.

Many people equate the job responsibilities of an office manager and a secretary. Some similarities are present: this is receiving incoming calls and correspondence, typing texts, organizing meetings and fulfilling all instructions from the management. But the duties of an office manager are aimed at ensuring the life of the office. They can be much broader with the assignment of additional competencies of the secretary or assistant manager.

The resume should have a clear structure and simple language of presentation. The generally accepted form of this written document is in the form of sections of information, placed in a specific sequence:

• career objective;
• surname, name and patronymic;
• Contact Information;
• the purpose of the resume;
• professional competencies corresponding to the position for which the applicant applies;
• education (basic and additional);
• work experience;
• personal qualities;
• additional data;
• recommendations.

Already at the stage of the resume, the applicant will be able to prove himself well, having issued it in accordance with all the rules of a business document.

If you use the design principles correctly, then the reader will have a positive perception:

• the title "Summary" is not written;
• volume - no more than 2 A4 pages;
• break the text into short, easy-to-read paragraphs;
• It is recommended to use Times New Roman or Arial fonts with the main text size - 12 point size, headings - 20 point size, subheadings - 14 point size;
• all transfers are drawn up in a list;
• you can emphasize information by highlighting it in bold or in larger letters (from 14 to 16 point size);
• the text should not be misspelled;
• information should be presented briefly.

The principles for writing a resume are the same for all positions.

• In the section "Desired position" it is necessary to clearly indicate the name of the vacancy. If there is no information about vacant positions, you should briefly describe the area of ​​your professional interest, for example, "IT specialist". For those with no work experience, please indicate the "trainee / assistant" and the field of work, eg marketing, finance, IT.
• Next, personal data are indicated: last name, first name and patronymic. It is recommended to place them in the center or on the left side. Often employers put forward requirements for the appearance of applicants and ask to send a resume with a photo. If you need it, you need to place the most successful business photo in your resume.
• In the paragraph "Contact information" reflect the phone number, e-mail address, then indicate the date of birth and salary expectations. You should realistically assess your skills so that the desired salary is justified. If the company has branches, then it is necessary to indicate readiness for relocation and business trips.
• The next block is the goal. You can simply write: "Get the position of an office manager."
• Education. List of educational institutions, starting with the last one, with the dates of admission and graduation. Information about the specialty and the university (university, college) must correspond to the one prescribed in the diploma. Courses, trainings, internships, it is better to write those that relate to the position for which the employee is applying.
• work experience... It is necessary to describe your labor activity in such a way that the employer drew attention to this candidate. The last place of work is indicated first. Enough 5 organizations. The description of previous experience should be specific, the periods of work should be indicated with an accuracy of the month, the full name of the company with its brief description, the position held, functional responsibilities - detailed. With the proper compilation of this section, emphasis should be placed on the previous places of work, which in terms of functions are as close as possible to the desired position. Will increase the value of the employee if he previously worked as a secretary-assistant, lawyer, call center operator.
• Achievements... Specific achievements in previous jobs should be described and any incentives available from previous management should be listed.
• Professional skills. Employers select a smart and active employee who knows how to make sure that all things are done on time, and employees feel that there is a person who cares about household office trifles. In addition, they are looking for someone with a high level of empathy, who can see problems himself and find solutions for them. Therefore, it is worth mentioning only those skills that are relevant for the proposed vacancy.

Work tasks:

• control;
• administration;
• economic support;
• control;
• reporting.

Standard tasks:

• taking care of the office and employees;
• mail and document flow;
• meeting with contractors and partners;
• ordering water, food, furniture, equipment.

Key knowledge and skills of an office manager:

• experience in organizing meetings;
• possession of the rules of business etiquette.

A successful applicant knows how to establish all the processes in the office and control the work of support departments. This specialist is often obliged to keep track of the birthdays of employees, organize corporate events, draw up congratulations, purchase gifts, bouquets, and souvenirs.

About myself. This is a list of personal character traits that will help to fulfill the tasks of the corresponding position: organizational skills, conscientiousness, punctuality, independence, patience and flexibility.

Mandatory requirements for an office manager:

• common sense;
• computer literacy;
• grammatically correct speech;
• activity in solving emerging problems.

Resistance to stress, non-conflict, good memory and organization are welcome.... Effective office managers are also distinguished by the presence of certain personal qualities: proactivity, excellent communication skills, and friendliness. In the absence of work experience, one should focus on hard work, diligence, learning ability and easy adaptation in a team. However, you should not include more than 6 character traits in the description.

In the "Additional Information" section, you can include your favorite activities, as well as the fact that you know how to drive a car. And the last section - “Recommendations” - presentation of characteristics and contacts of former leaders.

The cover letter is sent as an addition to the resume. Sometimes employers themselves, when posting vacancies on online employment sites, put forward a requirement to attach a cover letter in the response. In its content, it is necessary to tell about your expectations from future cooperation. This gives you the chance to be invited for an interview. Here's an example of a cover letter.

“I am sending my resume for consideration for the vacancy of an office manager. I would be happy to work in a stable, large and reputable company. I am sure that it is in Mobile TeleSystems that I will be able to further realize my potential.

To date, I have experience of working as a secretary of the manager, a specialist in personnel records management. I hope that the responsibility, attention to detail of office work, gained in previous duty stations, will make me your effective employee.

I would like to receive an invitation for an interview and tell in more detail about my professional experience, as well as answer all questions.

Respectfully yours, F. I. "

Sample resume for the position of office manager

Albina Kravtsova

Date of Birth: 30.09.1995

Target: filling a vacant office manager position

Desired income: from 45 thousand rubles

Schedule: full employment

Ready for business trips, ready to move.

Contact Information:

residence address:

telephone:

e-mail:

Education:

• PenzGTU, Penza (2013–2017). Professional training by industry. Profile "Economics and Management".
• PenzGTU, Penza (2013–2014). Professional training under the "Accountant" program.
• PSU (2010–2013). Management and informatics in technical systems.
• GOU "Penza construction and communal technical school" (2005-2008). Computer's operator.

Professional experience

Employment information:

12. 2015 – 11. 2019

Senior Support Specialist of the Unified Information System

• Reception, registration and processing of incoming information e-mail requests and requests.
• Consideration of claims and provision of consultations.
• Collection and analysis of information to solve the problems of site users.

Intel LLC

05. 2013 – 11. 2015

Operator of the call-center of the Unified Information System.

• Receiving incoming calls, registering calls.
• Consulting site users.

LLC "Global. RU"

01. 2010 – 04. 2013

Office Manager

• Organization of office work and life support, personnel records management, work with business documents, mail and Internet banking.

LLC "Infotex"

10. 2008 – 12. 2009

HR Specialist

• Personnel document management.

TC "Fortuna"

01. 2007 – 09. 2008

Account Manager

• Registration of subscriber documentation, consulting subscribers, sale and activation of sim-cards.

ZAO NSS

Key knowledge and skills:

• skills in working with partner organizations;
• skills in working with a computer, office equipment and software;
• skills in working with documents, keeping records;
• excellent knowledge of office work;
• organization, attention to detail.

Additional Information:

• foreign languages: English (basic level);
• level of computer skills: confident user;
• computer programs: Photoshop, MS Office package;
• marital status, information about children: not married, no children;
• hobbies, hobbies: painting, creative photography, travel, psychology.

Personal qualities:

• stress-resistant, have experience in resolving various situations;
• capable of learning.

Goals and life plans:

• work in a modern company with the possibility of further development of personal and professional qualities for career growth;
• gain additional experience that will allow me to develop new skills, expand my responsibilities and thereby become the most effective employee.

Recommendations are available upon request.