How to write a resume for a sales assistant?

Before starting a job as a sales assistant, you need to understand that it is not enough to receive money and give the product to the buyer, it is just as important to demonstrate to him all the advantages of this product that the buyer will receive. Your advice as a salesperson can play a decisive role in purchasing from your store. And how to correctly draw up a resume of a sales assistant, we will consider in the article.

The salesperson's resume must contain the following information:

• your personal data;
• term, place of previous work;
• position, duties that you performed;
• features (positive qualities) of your past work;
• your own positive qualities and skills that you acquired there - and that helped you advance.

The resume must be written correctly, correctly. It should not contain information that does not correspond to the subject of work that you want to get in a new place. Extra details that lead to your self-esteem offensive to other people are unacceptable - this is bad form.

Do not use unnecessary hackneyed concepts like "sociability", "responsibility" to get a job in a company for which these words are not so important. Weigh carefully the pros and cons of each of these conceptual qualities. If, for example, you get a job in the filling and packaging department on a conveyor belt, then you should not mention the same sociability - you will not accompany hundreds of customers at this workplace every day. But the sales assistant needs all these qualities.

Do not use clichés like “I want to work in a team of professionals, to solve problems of a very large volume”. It is clear that the larger the sales plans, and the sooner you complete them, the greater the income of the chain of stores or hypermarkets, where you went to work. But at the interview they will definitely ask you, how exactly do you imagine your working day, what are your plans. However, if you include such a cliché on your resume, explain in the first sentence that follows what it means to you. It is important that the employer understands this correctly - and called you for an interview, and not the next candidate.

The cover letter does not need to duplicate the information specified in the resume. Its purpose is to show the employer that you are interested in the job of a sales assistant for a reason.

Perhaps you would like to share in this letter some interesting information, how and why you were attracted to the work of a sales assistant, to show how you came to this, to tell something about the former company in which you worked. But don't get carried away! The letter should not be too long, two or more pages. A recruiter or director, deputy director who makes a decision should not spend 40 minutes or more on this letter, when he should process dozens of letters and resumes from other candidates on the same day. Your task is to be honest, to effectively promote yourself, to declare yourself the way it is until now, while the vacancy is open, not a single best candidate has done.

A sales assistant is the face of a store, a hypermarket, even a retail outlet on the market, one of the faces, we will not be afraid of this comparison, of the modern market. It is in your best interest and power to match the image of the best salesperson. It doesn't matter what you are going to sell - furniture, men's clothing, footwear, computer services, jewelry, household appliances, cosmetics. Whether it's bicycles or skis, the job of a consulting salesperson is the same everywhere. The buyer pays for the item. And the seller is the “guide” to this product. Many years ago, he became a collective phenomenon - today both the cashier and the employee of the sales floor also perform the functions of an accompanying consultant. Even in grocery supermarkets like "Magnet" and "Pyaterochka", advice and consultation from the seller is sometimes needed.

Each person has flaws, weaknesses. But it is categorically impossible to describe them in the resume and cover letter. The psychology of each of us is such that a person is more inclined towards bad things.

The job of a sales assistant develops a fairly large list of personal qualities.

• Diligence... It is important to fulfill the set sales plan. It is on the "selling" positions, as on the foundation of a commercial firm, that any company rests.
• Sociability, competent speech. If you are not very talkative, you cannot get a word out of you, and you don’t want to answer the questions, the next buyer will either turn to another consultant or leave without buying the product. Get in touch with people easily - when this job requires you.
• A responsibility. Your every day, a shift in the same grocery hypermarket ends with a report to your superiors. In particular, this person will be your manager, administrator or store director.
• Ability to work for the result... Advertising is great, but in order to be like an advertisement, you have to not only fulfill the sales plan, but also leave a good impression on every customer. So that he comes back to your store again and again. Working as a salesperson is not just a "pumping" of the personal qualities of a particular employee, but also well-coordinated, clear work for the result in a team of professionals, which job seekers like to mention in their resumes.
• Stress tolerance - if the sales plan "burns", remember that not everything depends on you. Of course, you have to do your best to fit into the plan.
• Easy to learn - almost always the consultant is working with something new. The information received from him will help the doubting client to understand what he did not fully perceive. This quality goes hand in hand with the desire to develop further in your profession.
• Resourcefulness - you will clearly understand what the client wants. If he generally likes the product, but he did not find everything that he was looking for, the product may need an accessory that will give the client what he came for. Give the buyer the right solution.
• Optimism - saves everywhere. Emphasize positive things about shopping. The mood of the buyers depends on your attitude.
• Neat look. Mandatory requirement. A 25-year-old man came to work in a store with half-shaven cheeks, an uneven haircut - this is no longer an easy negligence, but a banal disdain for himself.

The key responsibilities of a sales assistant are as follows:

• advice to buyers;
• receipt and display of goods;
• direct participation in the sale of products;
• filling out reports;
• maintenance of cleanliness in the sales area.

Part of the cashier's duties can be assigned to a sales assistant, for example:

• work with electronic cash register;
• maintenance of reports and transfer of proceeds to the collection service;
• participation in the inventory.

So, a sales consultant for electronic gadgets (in a retail chain store) must answer customer questions, for example:

• about the manufacturer and the country that issued this unit of goods;
• the presence of the basic functions that a smartphone performs (tablet, smart watch, netbook or other device);
• provide information on warranty support.

If you are a manager and are looking for a sales consultant to replace the one who left, you will definitely look in your resume for answers to a number of questions.

• Does he have a secondary education... However, having seen the diploma of graduation from the applicant, the employer's question disappears.
• Skills for working with essential computer programs - at least at the level of Word and Excel. Huge popularity since the early 2010s. purchased a 1C software package - the applicant must familiarize himself with at least the basics of his work. For example, the program "Cashier", "Logistics" as part of 1C for a sales assistant is his starting point.
• Work experience. Optional, but desirable.

The applicant, if he has achieved something, will indicate it. For example, information about winning any contests and nominations related to sales. For him, this is an additional chance to get a job as a sales assistant in a store.

The resume should reflect what the particular employer expects from the applicant. If you have no work experience, you can skip this column. Many employers are ready to assist in training.A newcomer can go on to work part-time (for example, part-time), being officially registered on the first day (the HR department for the TC must do this). The probationary period for an internship, according to the law, must not exceed three months.

If the applicant has previously worked somewhere with a positive outcome and some achievements, which he will tell about in his resume, he will be immediately accepted for a full salary, according to standard conditions.

It is not necessary to provide any personal information. But at the interview, you will be asked to fill out an additional questionnaire. In particular, the family status (if any) is indicated, where and in what conditions a specific applicant lives, whether he has received occupational diseases, and so on. For some questions, for example, about hobbies, the applicant has the right not to answer.

Let's consider an example of a ready-made resume.

Ivanov Vladimir Markovich

• Date of birth: 01.03.1985
• Marital status: Married
• The following is the home address, contact phone number, E-mail (there is no point in giving them here)

Target: Get a job as a sales assistant.

Worked for 10 years in O'Key hypermarkets, Metro.

• 2007-2010 - "Okay", Rostov-on-Don, Rostov-Zapadny, Malinovsky ave. Sports goods department.
• 2010-2017 - Metro, Rostov-West. Department of Mobile Electronics and Multimedia Devices.

Responsibilities: direct participation in the design of goods and shop windows, the sale of goods, the study of consumer demand, reception and unfolding of goods, accounting for unsold. Sorting of goods by firms, manufacturers, standards.

Personal qualities

• Understanding the specifics of the work of sales staff. Encourage buyers to buy what they need today.
• Resistant to stress, I easily get in touch with customers. I work in a team efficiently and efficiently. I am tuned in to a decent result, full dedication to work and a desire to develop further.

Achievements and skills: compliance with the rules and norms of product competition, merchandising (updating the assortment of goods), an individual approach to window dressing and retail space.

Higher education: 2002-2007 - University of Nutrition and Trade, Faculty of Trade. Completed an internship at the Olimp shopping and entertainment center - as a salesperson in the sporting goods department.

Additional advanced training courses

• 2011 - course on remote merchandising. Founder - Fashion Center Kiev, Ukraine
• 2013 - course "10 steps to a successful sale." Unison company, Moscow.

Advanced PC user, ability to work with an electronic cashier and office equipment.

Following all of the above rules when writing your resume, you are most likely to get an interview with an employer (representative) from the company you like.